About the purchasing process

Delivery Time
Santandard delivery time is 4 to 6 weeks from receipt of payment. We keep our customers informed during all the steps of the production process.

Wood and Upholstery colors. Free to choose
You are totally free to opt for clear or dark wood and to choose a colorful upholstery. These details will not alter neither the price nor the delivery time.

Shipping
We ship Worldwide using the following shipping methods:

1) Door to door service with international couriers (for one, two, up to four items) 
2) Door to Airport service (great rates for most destination)
3) Freight by Sea: less expensive, allow six to eight weeks for delivery (Applies to large orders only)
4) You may also use your own freight forwarder.

Door to Door Service
For one, two or up to 5 items we can ship using DHL Worldwide Express directly to your door. We offer affordable shipping rates to most countries. For Australian customers we can ship door to door, however the rates are expensive. In this case we encourage our Australian customers to use our Door to Airport Service.

Door to Airport service
We ship to most international airports Worldwide. The rates are affordable even better than those you might have in mind. Ask us for a Shipping Quote.

Import Taxes
Prices stated in this webpages don't include import duty and taxes. Ask us for a customized quotation and we will send you a detailed offer, all included. All merchandise is shipped from Buenos Aires, Argentina. Because of the Generalized System of Preferences (GSP) our products are not submitted to the normal customs duties. Merchandise enters most countries without being charged customs duties. We use a Form A (Certificate of Origin) that comes with the rest of the documents to let the Customs know about the origin.

United States: 4% (approximate) of Duties. You should not be required to pay additional tax. 
European Countries: Free duties, but (IVA) VAT applies.
United Kingdom: Free duties, but (IVA) VAT applies.
​Australia: Free duties, but GST applies Contact us for other countries or contact your local customs broker.

Payment methods
Payment in full is required before orders are shipped.

1) Credit card (VISA, Mastercard, Discover or American Express).
2) Bank Transfer (Wire transfers) in US dollars.
3) Bank Transfer (Wire transfers) in Euros. D
 

Delivery time
Stoked items: within 10 days Most of our orders are delivered within 2-3 weeks. Delivery time to be confirmed upon order.